ACCESSIBILITY
For a complete venue Accessibility Guide, please click below. For assistance on event-day, please visit the nearest Guest Services Kiosk.
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HOW YOUR EVENT DAY JOURNEY WILL BE IMPACTED
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BAG POLICY
All bags brought into Daily’s Place are subject to proper security screening and must not exceed the dimensions of 12” x 6” x 12”.
For medical exception requests, please email bemyexperience@nfl.jaguars.com with your name, seating location, and a brief description of the needed medically necessary items at least 48 hours prior to the event.
For a complete list of permitted and prohibited items, please click below.
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CASHLESS TRANSACTIONS
Cash is not accepted anywhere at Daily’s Place, including at concession and merchandise stands. In addition to traditional scan and chip options, all fixed points of sale will offer tap or scan payment options including Apple, Google and Samsung Pay.
Those with cash needing to convert to card can visit the nearest Guest Services Kiosk for assistance.
MERCHANDISE
Official event merchandise is available for purchase on the east side of the ground level plaza, next to the Daily’s convenience store.
PARKING
Unless otherwise indicated, the price of parking at Daily’s Place is included with your ticket. Parking lots open three hours prior to the scheduled event start time but are subject to change. We strongly recommend arriving early due to ongoing construction in the sports complex.
General parking is available on the west side of Daily’s Place in Lot J.
Premium parking is located on the east side of Daily’s Place in Lot D and requires a mobile parking pass.
For additional information and maps, please click below.
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RAIN OR SHINE POLICY
As Daily’s Place is an outdoor venue, Florida’s unpredictable weather can play a role in the event experience, and events will occur rain or shine. In the event of severe inclement weather, guests will be asked to follow facility emergency response protocol.
Additionally, for the safety and security of all guests, umbrellas are prohibited from entering Daily’s Place. It is recommended that guests come prepared with rain jackets and/or ponchos in the event of an event during inclement weather.
RE-ENTRY POLICY
Daily’s Place has a strict NO RE-ENTRY policy. Guests leaving the gates before or during events for any reason, including to return merchandise to their vehicle, will not be allowed back into the gates under any circumstances.
SMOKING POLICY
Smoking, including the use of e-cigarettes is permitted ONLY in marked designated smoking areas on the ground level. Smoking is strictly prohibited in all other areas of Daily’s Place.
Guests who fail to comply with the smoking policy are subject to ejection from the venue.
